Call history is essential for tracking incoming and outgoing calls, verifying unknown numbers, and monitoring usage details. If you are a Jio, VI (Vodafone-Idea), Airtel, or BSNL user, you can easily check your call records using official methods provided by the telecom operators.

This guide will explain step-by-step how to check call history online and offline for each network without using third-party apps.

Is It Possible to Check Call History Online?

Yes, most telecom providers allow users to check their call records for up to 6 months through their official portals, mobile apps, and customer care services. However, you can only access your own call details. Viewing someone else’s call history without permission is illegal.

1. How to Check Call History in Jio

Method 1: Using MyJio App

Jio provides an easy way to check call details via the MyJio app.

Steps to Check Call History in MyJio App:

1. Download & Install MyJio from the Play Store or App Store.
2. Login with your Jio number and OTP verification.
3. Go to ‘Usage Details’ under the home menu.
4. Select the ‘Calls’ section to see incoming and outgoing call details.

⚠ Limitation: Jio only shows call history for the last 7 days.

Method 2: Checking Jio Call History via Email Statement

If you need call details for an extended period, request a call statement via email.

Steps to Get Call Records via Email:

1. Open the MyJio app or visit Jio.com.
2. Login using your Jio number.
3. Go to ‘My Statement’ and select the desired date range.
4. Request an email statement and check your inbox for details.

📌 Note: Jio provides detailed call history only for postpaid users. Prepaid users can access limited records.

2. How to Check Call History in VI (Vodafone-Idea)

Method 1: Using VI App

VI users can check call history through the VI App easily.

Steps to View Call Logs in the VI App:

1. Download the VI App from the Play Store.
2. Login using your VI number and OTP.
3. Navigate to ‘Usage and Recharge’ > ‘Call History’ section.
4. Select the date range to view call details.

⚠ Limitation: VI shows only last 6 months’ call records for postpaid users. Prepaid users have limited access.

Method 2: Request Call Details via Email (VI Postpaid Users)

For a complete call statement, postpaid users can get details via email.

Steps:

1. Send an email to customercare@vodafoneidea.com with your registered mobile number.
2. Mention the required date range.
3. VI will send your call details within 24 to 48 hours.

📌 Note: Prepaid users cannot get historical call records via email.

3. How to Check Call History in Airtel

Method 1: Using Airtel Thanks App

Airtel allows users to check call logs through the Airtel Thanks App.

Steps:

1. Download Airtel Thanks App from the Play Store or App Store.
2. Login with your Airtel number.
3. Navigate to ‘Usage Details’ and select ‘Call History’.
4. View call records for the selected period.

⚠ Limitation: Airtel only shows last 7 days’ call records in the app.

Method 2: Requesting Call Details via SMS

Airtel postpaid users can request detailed call records via SMS.

Steps:

1. Open your messaging app.
2. Type: EPREBILL <MONTH> EMAIL (e.g., EPREBILL JAN xyz@gmail.com)
3. Send the message to 121.
4. You will receive your detailed call records via email.

📌 Note: This method works only for postpaid users.

Method 3: Calling Airtel Customer Care

Prepaid users can contact Airtel customer care for help.

Steps:

1. Dial 121 from your Airtel number.
2. Select the option for call records or usage details.
3. Follow the instructions to receive a call statement.

⚠ Airtel provides only recent call records for prepaid users.

4. How to Check Call History in BSNL

Method 1: Using BSNL Selfcare Portal

BSNL users can check call details via BSNL Selfcare Portal.

Steps:

1. Visit BSNL Selfcare.
2. Register or login using your BSNL number.
3. Go to ‘My Account’ > ‘Usage Details’.
4. Select Call History to view details.

📌 Note: Call history is available for the last 30 days only.

Method 2: Checking BSNL Call Records via SMS

Prepaid BSNL users can request call records via SMS.

Steps:

1. Open the messaging app.
2. Type: CALLINFO <Your BSNL Number>
3. Send it to 123.
4. BSNL will send an SMS with recent call details.

⚠ Limitation: Only available for last 7 days of call records.

Frequently Asked Questions (FAQs)

1. Can I Get Call Details of Someone Else’s Number?

No, accessing another person’s call history without their consent is illegal. Only law enforcement agencies can request such details.

2. How Long Can I Access My Call History?

• Jio: Last 7 days (prepaid), up to 6 months (postpaid).
• VI: Last 6 months (postpaid), limited data for prepaid users.
• Airtel: Last 7 days in the app, older records for postpaid users via email.
• BSNL: Last 30 days via Selfcare portal, last 7 days via SMS.

3. Can I Recover Deleted Call Logs from My Phone?

No, once deleted, call logs cannot be recovered unless backed up. However, you can check call records using the methods mentioned above.

Final Thoughts

Checking call history is easy if you follow the official methods provided by Jio, VI, Airtel, and BSNL. Whether you use a mobile app, customer care service, or online portal, always ensure that your mobile number is registered before requesting call details.